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  • Can your sign be powered by Battery Pack or Plug in? How long is the wire?
    It is recommended to plug them into socket for stable and brighter lighting brightness! Our signs require an output of 12V. Its recommended to plug in to socket. The purchase comes with a power adaptor as depicted below: The translucent wire is approx 300 Centimeters in length and the Adaptor black wire is approx 100 centimeters in Length. (Do check with us if longer wire is required, but it is not recommended to be too long as it may affect the stability and brightness of the light) As for Battery Pack, even for a small design, the power from battery pack lasts only few hours and require changing of batteries once it gets dimmer and dimmer. You can purchase to top up for an interchangeable ( 8 X AA ) battery pack at SGD$20, Please enquire us to find out more!
  • How do I install your signs?
    It is super easy for installation! Our signs weigh 1-4KG on average and every signs comes with pre-drilled holes on the acrylic backing as depicted below! We will also give you a Set of Screws with caps for every purchase, all you need is a marker for marking the holes on the wall and simply screw in the screws! SIMPLE STEPS: Step 1: Hold the sign only be the transparent backing, avoid touching tubes or wires, and position it gently yet firmly on wall and get another person to help draw markings of predrilled holes accurately! Step 2: Put aside the sign when the markings are done, commence drilling with 6mm Drill Bit and simply hammer in the wall plugs. (Can direct screw in for most wooden or false wall! (Depends on the mount on material, if concrete wall please use the appropriate drill bit and wall plug) Step 3: Hold up your sign gently and slow screw in the screws and then use the cap we provided to just cap to cover the screw head! ANDDD ITS DONE! ENJOY YOUR SIGN!! Other than drilling, some customers uses 3M transparent double sided tape to paste behind the acrylic backing (please use sufficient amount of tape!) Some customers also tie up with strings through the predrilled holes to hook or hang it up the signs! Ultimately, drilling is most recommended and preferred! If sign is purchased in Singapore, we can arrange our handyman at below market rate to assist drilling up your beautiful signs!
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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